These Terms & Conditions apply to your use of the www.princepharmacy.com website and every order placed with Prince Pharmacy.

Introduction

We are Prince Pharmacy, a limited company registered in England - company number 07968894.

We are registered with the General Pharmaceutical Council - registration number: 1112006.

We may change these Terms & Conditions from time to time.

Registration, accepting these Terms, and our contract with you

The contents of this web site are directed solely at those who access the site from the UK. Your use of this website and any purchase by you on this website of any products is governed by English Law and will be deemed to have taken place in England and subject to the exclusive jurisdiction of the English courts. Risk and title in the products will pass to you when they are dispatched by us to you, from the UK, and you acknowledge and agree to be responsible for complying with any restrictions around the receipt and use by you of the products. While we always aim to accommodate your wishes for the most convenient delivery of your purchases, Prince Pharmacy reserves the right to restrict delivery of your orders to the address of the registered card holder.

To register with and use this site you must be over 18 and the details which you give us must be true. The card details used as payment must match the person purchasing the order. You will be responsible for your use of this site and for your orders so please ensure that you keep your log-in details secure so that no-one else can misuse them. Prince Pharmacy has taken care in the preparation of the content of this web site. To the fullest extent permitted by the law, Prince Pharmacy disclaims all warranties of any kind with respect to the content of this web site.

Prince Pharmacy and its directors or related companies shall not be liable for any losses or claims arising directly or indirectly from use of this web site except that this exclusion of liability does not apply to any damages in connection with death or personal injury caused by the negligence of Prince Pharmacy, its directors or employees. All content of this web site is for information purposes only and is not a substitute for professional medical advice, rather it is designed to support, not replace, the relationship between you and your healthcare providers. You should make sure that you carefully read all product packaging and labels prior to use.

If you have, or suspect you may have a health problem you should consult your doctor. Please consult your doctor before taking any new product, particularly if you are already under medical care. Any links on this web site to other web sites are provided for your interest only and Prince Pharmacy has no control over these sites and so no responsibility or liability for their content and the links do not imply any endorsement of content. If any of these terms are held to be invalid or unenforceable then the validity and enforceability of the remaining provisions shall not be affected. Once an order has been placed, the transaction is processed manually at the premises.

Orders and payment

Once an order has been placed, the transaction is processed manually at the premises of Prince Pharmacy by our registered pharmacists who are members of the General Pharmaceutical Council. This website should be regarded as an invitation to treat. Any order placed by a customer is an offer to purchase, which Prince Pharmacy may accept or decline in its absolute discretion without having to give a reason. A confirmation email is notification that we have received your offer on our website. A contract is deemed to be made at the point of dispatch confirmation being issued by Prince Pharmacy following checking of orders by a pharmacist.

Payment will usually be taken by Prince Pharmacy at the time of placing an order. Where a customer payment is subsequently rejected or returned for any reason, the customer will be responsible for providing prompt alternative means of payment. In the event of default, reasonable collection charges and/or solicitors' fees will be added to the customer's account. EU residents pay the VAT inclusive price. Non-EU/exempt residents pay the exclusive price. 

Marketing & promotions

All offers on this site are subject to availability and whilst stocks last. No more than one discount offer code and/or voucher code may be used for a single order.

Your Privacy

Your privacy is important to us. Please see our Privacy Policy for details of what information we collect and how we will use and protect it. The information that you send to us will be processed in accordance with our Privacy Policy.

You authorise us, at any time, to use any means that we consider necessary to verify your identity and creditworthiness with any third-party providers of information.

Please note that in an emergency situation, we may need to contact a healthcare professional, social services, or the emergency services without your consent, even where you have declined any of our offers to contact your GP.

Damaged items

If your order appears to be damaged or if the delivery appears to be wrong then please contact 020 7262 7855 or email support@princepharmacy.com

All designs, text, graphics, their selection and arrangement on this website are the copyright of Prince Pharmacy. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without Prince Pharmacy’s prior written consent is strictly prohibited. All brand names, product, service names, titles and copyrights used in this site are trademarks, trade names, service marks or copyrights of their respective holders. No permission is given by Prince Pharmacy for their use by any person other than the said holders and such use may constitute an infringement of the holders' rights. This contract is governed by English Law. The above terms are subject to change due to the implementation of the Consumer Bill of Rights Act 2015. These terms and conditions do not affect your statutory rights as a consumer.

Partnerships

Prince Pharmacy takes immense pride in forging meaningful partnerships with trustworthy and reputable companies. Our aim is to provide a more holistic and encompassing range of services for our valued customers.

When you access and use Prince Pharmacy websites that are 'powered by' our esteemed partners, please note that you are concurrently agreeing to adhere to our partners' unique terms and conditions. All goods and services provided through these platforms are subject to a direct contract with the corresponding partner, separate from any agreement with Prince Pharmacy. Any dispute on provision of the service would be held with the partner, not Prince Pharmacy.

Products and Services

We reserve the right, and may be restricted by law or regulatory bodies, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. 

To contact us please phone us on 020 7262 7855 or email us at support@princepharmacy.com.